How often do we ignore the detail?
In a contract, for instance. So eager are we to sign for that mortgage or bank loan, we just - sign! Or a credit card. Do we read the fine print? Just sign because we have an increased limit.
Or with accounts that come in regularly - like insurance renewals, telephone, hydro power, water; on and on it goes.
Especially when we receive cover notes with our bills explaining changes to this rate and that. Do we really have the time to study what we are being told? Glance at it, scan it, discard it. Do we truly know why we might be paying more?
Corporations, in particular, depend on this, our impatience, our rushed way of life. They just know the chances are we will throw the letter away, ignore it and hope for the best.
It’s human nature.
Of course, we complain when we go to hand out the cash and the smiling customer service officer says, “Sorry. You owe us another $50.”
Oh my, do we complain! And they say, naturally, “Have you read the cover note? Have you read the addendums to Clause 24?”
Of course we haven’t. We’ve been too busy working to make life comfortable.
It’s all in the detail, you see - like Life. It whizzes by but do we attend to the second, the moment, the hour? The detail?
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